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Welcome to The Studio! Your safety is our top priority. By entering and participating in any activities, you agree to follow all health and safety rules and acknowledge that you do so at your own risk. The Studio is committed to providing a safe and creative environment, but we cannot be held responsible for any injury, accident, or harm that may occur. Please read and follow the rules below.

General Safety Guidelines

1. Personal Responsibility:
   By entering The Studio, you acknowledge that you are responsible for your own safety and well-being. You must take care when using equipment, tools, and materials.

2. Proper Supervision:
   If you're new to the studio or working with unfamiliar materials or equipment, always ask for guidance from an instructor or studio manager. Children must be accompanied by an adult and supervised at all times.

3. Appropriate Clothing:
   Wear proper attire, including closed-toe shoes and clothing that will protect you from potential hazards (e.g., splatters, sharp tools). Avoid loose clothing and accessories that could get caught in equipment.

4. Clean Workspace:
   Always clean up your area after each session to reduce the risk of accidents. Dispose of waste materials safely in designated bins.

5. No Food or Drink Near Equipment:
   For your safety, avoid eating or drinking near any tools or art materials. Spilled liquids can cause slip hazards, and food debris may attract pests.

6. Food and Drink Responsibility:
   If you bring food or drinks into The Studio, you are fully responsible for them. Ensure that food and drinks are consumed in designated areas and that all waste is properly disposed of. The Studio is not responsible for any accidents or injuries resulting from food or drink consumption.

7. Parking:
   If you park your car on the premises, you do so at your own risk. The Studio is not responsible for any damage, theft, or incidents involving your vehicle while parked on the property.

Health and Hygiene Rules

1. Injury Reporting:
   If you injure yourself in any way, no matter how minor, immediately report it to a staff member. First aid kits are available, and we can assist with medical treatment if needed. In case of serious injury, emergency services will be contacted immediately.

2. Allergic Reactions:
   If you have any known allergies (e.g., to paints, solvents, or certain materials), please inform a staff member before starting your session. We may recommend alternative materials or provide accommodations to minimise risk.

3. Clean Hands:
   Always wash your hands after handling art materials and before eating. Some art supplies contain chemicals that can be harmful if ingested or come in contact with food.

4. Air Quality:
   When working with materials such as paints, solvents, or sprays, ensure proper ventilation in the studio. The studio is equipped with ventilation systems for your safety.

Studio Equipment and Tool Use

1. Use Tools Safely:
   Only use equipment or tools for their intended purpose. If you're unsure how to operate any equipment, ask for assistance or training.

2. Power Equipment:
   Only authorised staff are permitted to operate heavy machinery or power tools. If you are authorised, always follow manufacturer instructions and guidelines when using any equipment.

3. Storage of Materials:
   Materials should be stored in their designated areas. Do not block exits, fire extinguishers, or emergency equipment.

4. Flammable Materials:
   Flammable materials should be handled carefully and stored in appropriate containers. Do not store any flammable substances near open flames or heat sources.

In Case of Emergency

1. Emergency Exits:
   Familiarise yourself with the emergency exits, fire escape routes, and location of emergency supplies (such as first aid kits and fire extinguishers).

2. Fire Safety:
   In the event of a fire, evacuate the building immediately using the nearest exit. Do not attempt to use equipment or tools if it poses a fire hazard.

3. Medical Emergencies:
   If you or another person becomes injured or unwell, notify staff immediately. We are trained to provide first aid and will call emergency services if necessary.

Liability Disclaimer

By entering The Studio and participating in any activities, you acknowledge the following:

• Assumption of Risk: You understand that participating in any art-related activities involves inherent risks, including, but not limited to, injury from sharp tools, chemicals, slips, or falls.

• Release of Liability: You agree that The Studio, its staff, and affiliates cannot be held liable for any injuries, damages, losses, or other incidents that occur while using the facilities or participating in activities.

• Health Disclaimer: You confirm that you are in good health and able to participate in the activities at The Studio. If you have any health conditions or injuries that may affect your ability to safely participate, you agree to disclose this information to staff prior to engaging in any activities.

• Parking Disclaimer: You acknowledge that any vehicle parked on the premises is done so at your own risk. The Studio is not responsible for any damage, theft, or incident involving your vehicle while on the property.

• Stairs and Garden Disclaimer: The Studio is located on a property with stairs and pathways. Please be aware that the stairs are high and may pose a risk of falling. Always use the handrail for support. The Studio is not responsible for any injuries or accidents that may occur while using the stairs, walking through the garden, or moving about the studio premises.

Important Notice:
These health and safety rules are intended to minimise risks and ensure a safe environment. However, by using The Studio, you agree to follow these rules at your own risk. The Studio is not responsible for any harm or injury that may occur while on the premises or when using its facilities or equipment.  

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Privacy Policy – The Studio
At The Studio, we know that privacy and security are major concerns. We have set out the procedures we use for safeguarding your personal data. Please read this Privacy Policy carefully. We will notify you when our Privacy Policy is updated. This privacy policy adheres to the guidance set out by The EU General Data Protection Regulation (GDPR).

The Studio Privacy Promise
The Studio is dedicated to safeguarding your privacy online. We will only collect, store, and use your personal information for specific purposes as outlined below in accordance with GDPR. We use your personal information to support and develop our connection with you. We will never share your personal data with third parties unless required by law. You may contact The Studio at any time with any privacy queries or concerns. You may ask to see the personal data you have given us and request modification. Personal data means any information relating to an identified or identifiable natural person. This can include name, email address, address, and much more.

Your information
When you register to purchase classes or products, we ask for data such as your name, e-mail address, billing address, and contact details. The Studio keeps a record of this information for tax purposes and for ensuring we full fill our contract with you. We share it with nobody; however, it is stored on relevant systems such as cloud systems, WordPress, emails, couriers (to pass addresses to), and accounting systems which are GDPR compliant. We store sensitive data for as long as orders are in progress and customers remain active clients. Information required for tax and legal requirements is held for 7 years as a requirement by law. We keep a record of any orders you make from us, so we can help to deal with any inquiries or problems you may have in the future, and so we can ensure that any information we send to you is appropriate. Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

When you attend The Studio, you will be asked whether you would consent to us using photos of yourself/your work as part of our marketing materials. By giving your consent for us to do this, you understand these will be in the public domain, and we assume no responsibility for the usage of this data subsequently. You may request to have your personal data removed at any time, and we are more than happy to comply within 7 working days.

We keep a record of any e-mail communication you send us for 28 days, so we can track any problems or concerns you’ve had.

The Studio kindly requests that you do not supply any other person’s personal data to us unless required by law or you have their explicit consent to do so.

How we use your personal data
All the data we gather via our website or through communication with you is used to operate and expand the service we offer you and to personalize our service. How we use your personal data is dependent on the legal basis for processing your data. We are dedicated to using your personal data only for:

1. Processing your details correctly.

2. Development and expansion of the business, including examination of customers’ shopping behaviors, measurement of advertisements, and product style preferences of our customers.

3. Technical management of our website.

4. Reviewing our systems.

5. Providing you with information about the services we offer.

6. Letting you know about offers and news.

Legal Basis for Processing Data
The Studio's lawful basis for processing data are:

• Legal Obligation – tax purposes.

• Contract – customers that place an order with The Studio.

Requesting Your Information
If you would like to review the data you have provided to us because you feel that what we presently have on record is incorrect, and/or you would like your data erased from our records, you can do so by contacting us using the contact details below.
Under GDPR, you have a right to be forgotten, to withdraw your consent, to change information we hold about you, and to restrict processing. The Studio is more than happy to comply with this in accordance with the law.

How we protect data
We recognize that the internet is not a 100% secure platform for communication and, accordingly, we cannot guarantee the security of any data you send to us (or we send to you) via the internet. We are not responsible for any damages that you, or others, may suffer as a result of the loss of confidentiality of such information.
We take every precaution to safeguard your information. All personal data stored by us is kept on a server in a secure environment. The computer on which work is conducted is password protected. Data held in the cloud is password protected and held on encrypted systems. Physical data, such as postage receipts, are kept for 6 months following order completion within secure premises and then are safely destroyed.
The risks of a breach are minimal due to the precautions mentioned above being taken, and close monitoring is undertaken to ensure security systems are always up to date. Breaches will be identified, reported, managed, and resolved according to the ICO guidelines.

How you can help us protect your data
Please bear in mind that whenever you willingly divulge personal data online in non-protected situations – for example, on message forums, through email, or in chat spaces – that data can be collected and used by others. In short, if you post personal data online that is accessible to the public, you may receive unsolicited communications from other parties in return. Also, remember to close your browser window when you have finished using the computer. This is to ensure that others cannot access your personal data and communications if you share a computer with someone else or are using a computer in a public place like a library or Internet café.
We cannot confirm or warrant the security of any data you communicate to us, and you do so at your own risk. Once we receive your communication, we make our best effort to ensure its security on our systems.

Further information
If you have questions about your personal data or our privacy policy, please contact us. To see all the information we have about you, and to correct any inaccuracies, please email us.
We reserve the right to amend our privacy policy, whilst keeping it within all appropriate legislation and guidelines.

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By entering the Studio you have read this information and so understand the rules above.